Two Greatest Risks to Voluntary Social Responsibility
Richardson (2015) best states that the greatest risks of demonstrating social responsibility in the retail industry are “the threat of substitution and capricious consumers” (p. 98). The greatest risks M&S may face in their endeavor to engraft their sustainability plan (Plan A) into every sector of its organization are twofold – loss of competitive advantage due to substitution and/or overreach that can lead to systemic mistakes. With the early 1970s movement of social responsibility for consumer purchasing and the environmental […]