Emotional Intelligence in Social Work
Emotions are feelings and behaviors that can be observed. They guide how people act and react to everyday situations. Emotional intelligence is described as someone’s ability to control impulses dealing with emotions, acknowledge their own emotions and acknowledge emotions in others, and help create better relationship skills (Morrison, 2007). The higher one’s emotional intelligence, the better equipped they are to deal with disagreements and cope with stressful situations. In high stress careers involving working with people, it is important to […]
